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  • Juliette Cook 9:54 pm on July 1, 2014 Permalink |
    Tags: footer items, google search, longtail search, , suburban areas   

    Categories: All ( 65 )

    Question and Answer regarding placing surrounding suburbs in the footer area for google 

     question that Client has for us –
    She wants to place in the footer -“serving [specific suburbs]”,  Atlanta is a large metropolitan area made up of many suburbs, and clients may be searching for their own suburban area.

    The question is –  How does this work in google – should/can a client in a large suburban area display all areas in the footer or in the text. How does this work with search  engines?

    Answer from Becky:

    Yes, it is fine.  It may help her be found for longtail searches for those areas.

    She still won’t show up in a suburb for big terms like counseling, therapy, therapist, etc. but if someone were to type in “how to recover from an affair sandy springs” she may show up.
    for those of you who are like, what are longtail searches – i looked it up: http://www.wordstream.com/long-tail
    not sure if that is the best definition but it gives you an idea.
     
  • Juliette Cook 1:08 pm on June 6, 2014 Permalink |
    Tags: go live, go live document, , launch a site, logins needed,   

    Categories: Project Coordinators | Wordpress Developers ( 113 )

    GO LIVE information 

    Hi all,

    We have been working on this go live scenario doc and so far this is where we are.

    Make any comments or revisions necessary. The idea is that after a few times you go through this process, use this post as a guideline and checklist to make sure everything is complete and correct for the go live process.

    hope this helps.

    LOGINS WE NEED

     

    Account Company/URL (Go Daddy for example) Login Password
    Hosting Account OLD
    Hosting Account NEW
    FTP
    Registrar
    Google Analytics

    PRE GO LIVE CHECKLIST

    This is the information gathering process so Go Live process goes smoothly

    1. Find out where the client will be hosting their new website
      1. If client is interested in our hosting, send hosting email: http://stwproject.cwdevel.com/?s=hosting
    2. Get login details for hosting account – old and new – and test to make sure you can gain access before giving to Daryl
      1. If the client is hosting with us, and they have an existing website, we need their old hosting account login information for Daryl
      2. If client is not hosting with us, make sure you get ALL hosting account logins – including the FTP & database logins. (Some hosting companies give you multiples logins, and we need ALL of them)
    3. Get registrar (where client bought domain name/URL) login details from Pre Kickoff form & test to make sure you can gain access before giving to Daryl
      1. If client is using new URL, have them purchase it (there’s a video showing them how in STWP members area), and get the registrar login info – if they haven’t done so already
    4. Find out ALL emails related to current site
      1. For example: info@websitename.com, name@websitename.com, etc
      2. Daryl will then put all these new emails into their new hosting account
    5. Find out where the client receives all their website related emails and inquiries.
      1. Find out where client must login to receive email. This could be a @gmail.com account OR it could be that they only get their email through Therapy Sites or GoDaddy.
      2. Make sure that you set up a pre live plan so that the client maintains their old emails. This is really a case by case basis with different scenarios (see scenarios below)
      3. Watch out for:
        1. GoDaddy Email
        2. Therapy Site Email
        3. Outlook Exchange Email
        4. Google Business/Enterprise Account Email
        5. Microsoft Office 365
        6. Yahoo Small Business
      4. Email must be redirected just like a URL needs to be redirected to a new host. So ask detailed questions about the client’s website email.
    6. Get Google Analytics account login information
      1. If client has existing site, check for Google Analytics & retrieve UA number for DEV  – check out how to do this: http://stwproject.cwdevel.com/?s=google+analytics
        1. If client gets new URL, create new property and  retrieve new UA code for developer  – here is how to do this: https://support.google.com/analytics/answer/1042508?hl=en
      2. If client doesn’t have a Google Analytics account at all (on existing site) – create Google Analytics Account, create new property and retrieve UA code for developer
    7. Find out if the client has a Google Adwords account
      1. If client is getting a new URL, and has their own Google Adwords account, tell them its their responsibility to pause their account & change the URL until new site is live
      2. If we manage the client’s Google Adwords account, tell Jane to pause account until new site goes live & change URLs
    8. Find out if they have a Google Places listing (URL may need to be changed – if this is new URL)
      1. If client is getting a new URL, tell them its their responsibility to change the URL in their Google Places listing after the site goes live
    9. Set up 301 redirect plan in Excel for developer
      1. Add all page links for current site in excel and label column ‘Old URLs’ BEFORE NEW SITE GOES LIVE
      2. Add corresponding NEW page links (for new URL) for new site in excel and label column ‘New URLs’ FOR WHEN SITE GOES LIVE.
    1. If client is using Mailpoet & has a list of current website optin’s (emails of people that have subscribed to a newsletter, free report, etc. on their current website), then obtain list from client
      1. Tell client to export the email list from their current email marketing provider (Mailchimp, Constant Contact, etc) & email to you
    2. Tell developer to integrate email list(s) to Mailpoet (if client has existing subscriber list)
    3. Make sure all specialty pages are optimized in YOAST – by Jessie/writers or Jane

     

    PRE GO LIVE IF THEY only if client has been using THERAPYSITES

    ***First, you need to find out if they have an email associated with their TherapySites URL

    1. Send the client here: https://www.therapysites.com/terms.htm

    2. The client will need to transfer their domain (make sure they definitely purchased it at/from TherapySites :).

    a. They needs to go to their account, pay $15 and be given access to ‘move’ their domain to a new registrar. Easiest thing would be to ‘move’ the domain to godaddy.com.

    3. First, have them set up the request for transfer.

    4. Then, have them send you any verification emails about access for transfer and tell her to transfer the domain to Godaddy (versus any other domain marketplace). This transfer could take up to 7-10 days. Make sure the client is aware of this.

    5. Then make sure you have the login username and password for Godaddy (which is information that the PC need to do the redirects).

     

    HOSTING OPTIONS

    Option 1: Stay with your current hosting

    Option 2: Host with us. If you host with us, and  if you have a GoDaddy email – you either have to back up all your emails by yourself (you can use Outlook or Entourage), or pay to stay at GoDaddy (in January, it was $90 per year for up to 5 emails to host their email there), or you can start a new email with us, but your old emails will be lost.

     

    GO LIVE  with the URL/DOMAIN

    Tell developer to ‘take site live from development site to live site’

    If client is hosting with us, tell developer ‘client is hosting with us at hostgator’

    If client is not hosting with us, send their hosting account login information to developer – we will need the ftp login and database login for new host as listed in pre-live checklist (see line 2b in pre-go live)

    Provide developer with correct domain/url and correct login information for the registrar where they purchased the old URL, the registrar where they purchased their new URL (if they did purchase one).

    Have developer backup the site in the development environment

    Have developer move the site to the new hosting account

     

    GO LIVE IF CLIENT IS HOSTING WITH US

    1. For Daryl – Add client site to Securi for malware monitoring (ASSIGN TO DARYL ONLY)
    2. For Daryl – Add site to ManageWP to monitor WP plugin and various status (ASSIGN TO DARYL ONLY)
    3. Once the site is live, tell Sarah (sarah@page1pros.org) that client is hosting with us, and which plan they have.

     

    GO LIVE with client’s EMAIL

    1. Have developer create any email addresses needed in new hosting account(i.e. clientname@sitename.com) and forward email addresses to client’s gmail/yahoo/etc
    2. Send developer a message  that says add the following emails to the new hosting account clientname@sitename.com and redirect to clientname@gmail.com FOR EXAMPLE.
    3. Remember to make sure emails are redirected if using – each of these cases for redirect are different – usually a matter of knowing where to change the MX records for clients that use these particular email products.
      1. GoDaddy Email
      2. Outlook Exchange Email
      3. Google Business/Enterprise Account Email
      4. Microsoft Office 365
      5. Yahoo Small Business
      6. more that we don’t know yet

     

    IMMEDIATELY AFTER GOING LIVE – QA TESTING MUST BE DONE

      1. DEV & PC – Once site goes live, check the entire website – check every page on the website, check every link on the website, navigate from homepage to every page, make sure it looks okay, make sure any links on those pages go to the correct place (no 404 error)
      2. Make sure the images look good throughout the site – make sure they ALL appear on the live site
      3. ***Try all these in multiple browsers*** (do main check in chrome, then check a few pages in safari and firefox)
      4. COMPLETE the 301 redirect map so that on the excel spreadsheet the PC enters the NEW URL column. Then ask the developer to do a 301 redirect and attached the completed excel spreadsheet that has the old urls to the now new urls.
      5. Check that contact form ‘submit’ is going to the correct email and test this with client. For example: tell developer ‘submit’ redirects to client@gmail.com and then test this to make sure client receives it.
      6. Is name and address in the footer?
      7. Do their social media icons go to their social media page?
      8. Make sure terms of service and privacy policy pages are there
      9. Make sure site IS INDEXED – change reading settings in Yoast SEO plugin
      10. Have developer set up FTP access in the new site once new site is up permanently  – must place this in SITE ACCESS – make sure developer has done this.
      11. Check to make sure Google Analytics is working
      12. Send Client a ‘Your Site is Live’ email and give them wp101.com login details and the login for their wordpress dashboard. You can find a sample of the go live email on the P2 or ask Juliette.
      13. Check emails if necessary – if they are using Google Enterprise, Outlook Exchange/office 365, Yahoo small business.
      14. Test all free reports on the site once it is live (if there are free reports on the site). make sure the free reports are downloading properly.

     

    1. For free report, Change Admin username to client name. Also, change email address in Mailpoet to client’s email address in the ‘from’ field
    2. For free report email for the autoresponder, the developer has to change the default messaging:
      1. Contact form message should say: “Thank you for contacting me. I will reply to you as soon as possible”
    3. Have developer change Mailpoet’s messaging as follows:
      1. Optin Box on site: “Thank you for requesting my free report. Check your inbox now to confirm your subscription.”

    Email Confirmation:

    Email Subject: Confirm Your Report Download

    Email Text:

    “Hello!

    Thanks for requesting my free report. In order to receive your report and to activate your subscription to the list, please click the link below:

     

    Click here to confirm your subscription. (link)”

    Have developer change any email addresses you have may have used for testing (for example – Mailpoet and Contact page)

     

     
    • Juliette Cook 3:22 am on July 25, 2014 Permalink | Log in to Reply

      New GO LIVE must do please:

      As part of the go live process – in addition to #9 above (Make sure site IS INDEXED – change reading settings in Yoast SEO plugin) we MUST make sure site is indexed in google once we are live and the WP settings are allowing indexing of all pages.

      It seems for some wp themes the default settings discourages search engines from indexing (some not all) so this is how you do it.

      My example is a client that recently went live – drpeggythomson.com.
      Go to google
      Place the following in the search box: site: http://www.drpeggythomson.com
      All pages should turn up in the results – no just the top result but all results should show all pages/posts of the site.
      Try this for any client and you will see what I mean. In the google search box it is – site: http://www.sitename.com (whatever the site name is of course 🙂 🙂

      If the pages don’t turn up in results then ask either the developer or you can do this yourself in the general settings side bar of the dashboard uncheck the discourage… box like here so that we can ensure we send a signal out to all search engines. http://screencast.com/t/5x3nRmsm

  • Juliette Cook 2:29 am on May 22, 2014 Permalink |
    Tags: analytics, , , UA code   

    Categories: Project Coordinators | Wordpress Developers ( 113 )

    Check all sites that are LIVE – for google analytics 

    hi all,

    check all sites that have gone live to make sure that google analytics is running and working.

    two ways to do this:

    check for the UA code in the page source of the site (this is always in your browser of choice – just located in different points in the browser toolbar)

    Go to the page source/back end code and do a search for UA (make sure this is in caps when you do the search). If you find the UA code it will look like this:

    http://screencast.com/t/AhnNaz6v

    This means that the code for Google Analytics is on the site and it is doing its job.

    The other way to check that GA is running is by logging int first to the client’s gmail account first and then going to google analytics via:

    http://www.google.com/analytics/

    then checking to see if there is activity on their website just by looking at the initial graph.

    Sometimes when google analytics is put on the dev site and then we cutover to live, google analytics is not running or installed. Please CHECK IT OUT WHEN IT GOES LIVE.

    learnin’ from experience.

     

     
  • Juliette Cook 4:47 pm on May 5, 2014 Permalink |
    Tags: juliette, summer schedule, vacation days   

    Categories: Project Coordinators ( 113 )

    SUMMER schedule for Juliette – 

    hi all,

    becky asked i post my upcoming May, June, July, August schedule for all to see and to marvel at. it is very exciting.

    MAY
    i will not be working on:
    Friday May 16 (friend from NY is in town)
    Monday AND Tuesday May 26 & 27 (memorial day and the day after memorial day)

    Wednesday, Thursday, Friday – May 28,29, 30

    I will have limited time and that means i will be working but have the kids home for part of the day so I will be online mostly in the evening –
    JUNE
    I will be working in June regular hours. There are a few Fridays that I am going camping so will be limited but will let you know.

    JULY
    Mondays and Fridays I will have limited hours – spending time with my kids. I will be working mostly in the evening time.
    Tuesday, Wed, Thursday – I will be working regular hours

    AUGUST
    The first week, Aug 1 – Aug 7th,  I will be limited – and will be able to work some time in the daytime but mostly at night.

    The second week Aug 8 – Aug 16 I am away in Durango. I will be online but limited in hours.

     
    • Deborah Kelly 6:25 pm on May 5, 2014 Permalink | Log in to Reply

      Thanks, Juliette. When you are unavailable, who should we contact? I will send my summer schedule to those who need it (including you) shortly.

  • Juliette Cook 9:46 pm on April 23, 2014 Permalink |
    Tags: about item, , , bios examples,   

    Categories: MM and Report Writers | Project Coordinators ( 19 )

    About Me, content examples 

    hi all

    i have been asked about examples of bios/about me pages.

    here are a couple of examples plus there is a VIDEO in the STWP members area with Becky’s pointers on the subject: http://www.counselingwise.com/about-page-guidance/  (client must have member login 🙂

    About Dr. Gersho

    About Dr. Weiss

     

     
  • Juliette Cook 9:41 pm on April 23, 2014 Permalink |
    Tags: anxiety, , depression, ,   

    Categories: MM and Report Writers | Project Coordinators ( 19 )

    Examples of depression and anxiety marketing messages 

    hi all

    i have been asked several times by therapists to provide examples of marketing messages for depression and anxiety specialties.

    here are a couple i think are helpful and diverse:

    hope this helps.

     
    • Becky DeGrossa 9:54 pm on April 23, 2014 Permalink | Log in to Reply

      Thanks for posting, Juliette. Of course, we always hope that people don’t copy each other!

  • Juliette Cook 4:53 pm on April 2, 2014 Permalink |
    Tags: development, event brite, eventbrite, events, paypal, widgets   

    Categories: Project Coordinators | Wordpress Developers ( 113 )

    Events – Paypal or Event Brite 

    hi there

    anyone have any experience with how to best sell an event/create a transaction on a therapy site. i have a client that wants to incorporate either eventbrite or paypal on the events page?

    any advice is great and thanks. also who know about events widgets and can point me in the right direction about widgets with ‘live’ events??

    thanks

     

     
  • Juliette Cook 4:54 pm on March 25, 2014 Permalink |
    Tags: blog posts, ,   

    Categories: MM and Report Writers | Project Coordinators ( 19 )

    blog writing guidelines 

    Hi all,

    becky sent this helpful guide to encourage our clients to write write write!

    here are ways to create a useful blog post that will add pages to sites and quality content:

    Guidelines:
    • Should be 600 words, minimum
    • Have a curiosity-provoking title
    • Should be categories is 1 category (2 at the most)
    10 Types of Blog Posts for a Therapy Website
    • Instructional – Instructional posts tell people how to do something. Tips posts are generally the ones that are among the popular both in the short term, but also in the longer term (ie one of the reasons people search the web is to find out how to do things and if you can rank highly with your tips post you can have traffic over a length of time).
    ·      5 Steps to Solving Your Child’s Sleep Problems
    ·      3 Ways to Decrease Your Anxiety at Night
    • Informational – This is one of the more common blog post types where you simply give information on a topic. It could be a definition post or a longer explanation of some aspect of the niche that you’re writing on. This is the crux of successful sites like wikipedia
    ·      This form is great for handling FAQs
    ·      What is ADHD, exactly
    ·      Can ADHD be Treated in Psychotherapy Without Medication?
    • Reviews – Another highly searched for term on the web is ‘review’ – I know every time I’m considering buying a new product that I head to Google and search for a review on it first. Reviews come in all shapes and sizes and on virtually every product or service you can think of. Give your fair and insightful opinion and ask readers for their opinion – reviews can be highly powerful posts that have a great longevity.
    ·      Reviews of Books (i.e. new books on parenting, managing mood, etc.)
    ·      Reviews of Movies – and why you think potential clients should see them or not
    • Lists – One of the easiest ways to write a post is to make a list. Posts with content like ‘The Top Ten ways to….’, ’7 Reasons why….’ ‘ 5 Favorite ….’, ’3 mistakes that parents make when….’ are not only easy to write but are usually very popular with readers and with getting links from other bloggers. If you start with a brief list (each point as a phrase or sentence) and then develop each one into a paragraph or two you might just end up with a series of posts that lasts you a few days.
    • Interviews – Sometimes when you’ve run out of insightful things to say it might be a good idea to let someone else do the talking in an interview. This is a great way to not only give your readers a relevant expert’s opinion but to perhaps even learn something about the topic you’re writing yourself. One tip if you’re approaching people for an interview– don’t overwhelm them with questions. One of two good questions are more likely to get you a response than a long list of poorly thought through ones.
    • Case Studies – You can’t use real client stories, of course, but you can illustrate, via a case-study-like post, how a couple resolved and issue, or how a client can transition from problem to solution.  Here are some examples of this type of writing from a psychologist.  He gets a lot of traffic from these types of posts:
    • Profiles – Profile posts are similar to case studies but focus in on a particular person. Pick an interesting personality – perhaps someone how suffered from bipolar or depression — and do a little research on them to present to your readers. Point out how they’ve reached a functional place in their lives. This can illustrate the working with issues is possible.
    • Link Posts – The good old ‘link post’ is a favorite of many bloggers and is simply a matter of finding a quality post on another site or blog and linking up to it either with an explanation of why you’re linking up, a comment on your take on the topic and/or a quote from the post. Of course adding your own comments makes these posts more original and useful to your readers. The more original content the better but don’t be afraid to bounce off others in this way.
    • ‘Problem’ Posts – I can’t remember where I picked this statistic up but another term that is often searched for in Google in conjunction with product names is the word ‘problems’. This is similar to a review post (above) but focusses more upon the negatives of something.  For our purposes, this could include
    ·      The Problem with Seeing a Life Coach When You Really Need a Therapist
    ·      The Problem with Grounding Your Kids Every  Time They Violate Your Rules
    Don’t write these pieces just for the sake of them – but if you find a genuine problem with something problem posts can work for you.
    • Contrasting two options – Life is full of decisions between two or more options. Write a post contrasting two approaches that outlines the positives and negatives of each choice. In a sense these are review posts but are a little wider in focus.
    ·   The Differences Between EMDR and Brainspotting
    ·   The Differences Between Supporting and Enabling
     
    • Davina van Buren 12:25 am on March 28, 2014 Permalink | Log in to Reply

      Very informative! I will be using these tips on my own blogs:-) Thanks!

  • Juliette Cook 12:40 am on March 19, 2014 Permalink |
    Tags: , email servers, going live, Outlook, web hosting   

    Categories: Project Coordinators | Wordpress Developers ( 113 )

    How do I tell a client to set up Outlook on their desktop when switching hosts? 

    hi all,

    i have a client that uses outlook for their email client. they are going live and need to switch email hosting servers. how do i tell the client to re-configure their outlook so that they seamlessly receive their email on their desktop and mobile devices?

    how do i also tell the client to back up all their outlook files before the transfer of email servers begins?

    i have a ton of support links but don’t know which one is the best/most simple to send to a client with very little tech knowledge.

    can someone help please.

    thanks.

     

     

     

     
  • Juliette Cook 4:56 am on February 27, 2014 Permalink |
    Tags: copyright,   

    Categories: Project Coordinators | Wordpress Developers ( 113 )

    copyright in the footer, standard for CW sites 

    hi all

    what is the standard for copyrights in the footer for our site?

    becky says:

    Copyright, year, name-of-company-or-person
    Then we usually have address and phone, too.

    here is an example:

    copyrightexample

     
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