How do I tell a client to set up Outlook on their desktop when switching hosts?
hi all,
i have a client that uses outlook for their email client. they are going live and need to switch email hosting servers. how do i tell the client to re-configure their outlook so that they seamlessly receive their email on their desktop and mobile devices?
how do i also tell the client to back up all their outlook files before the transfer of email servers begins?
i have a ton of support links but don’t know which one is the best/most simple to send to a client with very little tech knowledge.
can someone help please.
thanks.
Juan Villegas 1:59 am on March 19, 2014 Permalink | Log in to Reply
Usually the user has to update his account in outlook: update mail and pop server, email address and password, and thats it. Godaddy has very hood tutorials: http://support.godaddy.com/help/article/4715/setting-up-your-email-address-with-pop?pc_split_value=2
To backup use the export feature http://office.microsoft.com/en-us/outlook-help/export-outlook-items-to-an-outlook-data-file-pst-HA102534110.aspx