Smart Therapy Websites Program

PC Workshops – Purpose and Topics

The purpose of the PC (and other soon to come) workshops is that we’ll use these to identify areas needing improvements, figure out solutions together, implement them, and in this way, build our processes and procedures so that we all have what we need to do our jobs well!

These workshop will follow a process I learned from Chet Holmes (great book – The Ultimate Sales Machine). If you’re interested in the workshop process, only, read Chapter 3.

For the first meeting (on December 5th) we’ll do this:

1. Each of us will privately take 3 minutes and jot down 3 ideas to improve the PC process.  Each of you will have different ideas based on your experiences.  We want to hear them all.
2. We will jot all of these down and number them.
3. Based on impact and urgency, we’ll prioritize them.
4. Each week, we’ll take one of these topics and tackle it.  Some of the work may require work to be done outside the meeting, but other issues can be resolved, addressed, and a solution documented in the meeting.
5. The end result of each workshop will be that we establish and document a procedure for handling the situation in question.

Topics that the team has already identified and already scheduled (note that after the start of our meeting, we may no longer feel that these are the top issues based on progress over the last couple of weeks, but we can also stick to this if it makes sense)

Thanks, in advance, for all of your genius help in making us rock as a company!