Site Document
Im not sure if we are already delivering one of these, i tink we dont. It would be cool to deliver a pdf togheter with the site to each of the customers. Im not sure the format and how long we should take to write it, but could be:
-generic section with wordpress stuff (create page, post, categories, etc). This is easy and would be written once for all..
-custom section focusing on each customer’s site. For example, creating testimonials or updating gallery images.
I guess its easy to justify this expense to the client, adds value and will save a lot of q’s from them..
Becky DeGrossa is discussing.
Becky DeGrossa 6:16 pm on November 24, 2013 Permalink | Log in to Reply
Good idea, Juan. Barb is perhaps (hopefully 🙂 our last client that will have a gallery!
We already send our clients to a free set of training videos on how to work with WordPress, at WP101.com. We give them our company sign in so they can go to the videos any time they want to see how to add / edit a page or post.
However, we don’t teach them how to edit sidebars (though the training area has that, I’m sure). We also have many people now using MailPoet for their email list building/newsletters. We have created some training for this for some clients, but this is something that we can add to this document you refer to. This should be added to our Workshop List — the Project Coordinators are going to start having workshops each Thursday to discuss how to continually improve. We also need to start having some for developers and also bringing you guys into our workshops as needed, so watch for that!