Is there a “this is how to set up and access your e-mail” document?
Launching two new sites to hostgator today, and I’m curious if we have a standard instruction form to pass on to clients regarding how to access their new e-mail account. Searching in ‘geterdone” but no luck so far…
Juliette Cook, 
Dave Boylan, and 
Becky DeGrossa are discussing.
Becky DeGrossa 12:38 am on January 7, 2014 Permalink | Log in to Reply
Best bet, so that folks don’t have to login to hostgator to see their email and deal with very substandard email managers (like Squirrelmail) is to have their email forwarded to their regular email (gmail, yahoo, etc.)
Juliette Cook 6:11 pm on January 7, 2014 Permalink | Log in to Reply
Client wants to transfer godaddy email host to host gator. I am trying to convince her to forward to regular email. Client then asks, how can I ensure that my godaddy email inbox is preserved/no emails are lost in the transfer process? Anyone out there who has an answer for this? Is it possibly to have the website at HostGator and keep the email client with Go Daddy – how much extra is it for Go Daddy to host emails? This is for the purposes of not ‘losing any emails’ in the transfer process from GoDaddy to Host Gator.
Please help if you can.
Dave Boylan 6:19 pm on January 7, 2014 Permalink | Log in to Reply
Not sure how to guarantee anything, but a client that recently moved hosting to us was able to access her old c-panel at godaddy after her site had been moved. She then went in and forwarded all e-mails she needed to save. I would say this is a question the client needs to ask godaddy.
Juliette Cook 7:56 pm on January 7, 2014 Permalink | Log in to Reply
just spoke to godadddy. seems they tell you to download your inbox emails to outlook/entourage – whatever webmail system on your computer if you have one.
but this is what i recommended because the client in NOT tech savvy
i told the non-tech savvy client this and also recommended they change their email to a free email like gmail if they do not want to pay for godaddy email hosting:
If this is the case this is what I recommend – if you want to host with us at Host Gator, you can still keep your Go Daddy email account (since you already have this set up) – They offer an ‘imap’ email account that allows 10 email boxes per year for about $90 per year (less $$ if you sign up for 5 years). You would have your website hosted on HostGator and your email hosted on GoDaddy so that way you wouldn’t have to worry about losing any inbox emails.
The other option with GoDaddy that HostGator does not do is the outlook exchange which is more of a syncronizing system that talks to calendars/intranets/etc which is only if someone uses outlook for everything.
If you choose to change the email host and don’t want to pay go daddy for the email hosting, it is included in HostGator’s package. The recommendation though is to have your email sent to your regular email inbox at gmail or cox.net or whatever free inbox you have now instead of going onto HostGator’s email to retrieve all emails (it is just not as good as a .gmail or cox.net)